You should wait a few hours and only contact support if the situation does not return to normal after that period. It could also be the catalog ID and/or a particular ad ID, if applicable.Īt some point, Facebook may get buggy and many functions will not work correctly.
You will usually be asked one thing if you’re an advertiser, which is the ID of your advertising account. Before you get in touch with Facebook support How to get prepared for contacting Facebook support? How long does it take to receive an answer from Facebook support? How to contact Facebook support? #1 Get answers from Facebook Help Center #2 Contact Facebook support via Report a problem #3 Contact Facebook via an advertiser contact form #4 Contact Facebook via chat #5 Use direct email addresses #6 Browse questions #7 Use official Facebook sites #8 Dig more and deeper #9 Message consultants/schedule a call #10 Use other social media channels to contact FB support #11 Live chat support test #12 Investigate older requests #13 Bonus – for desperates Find the right way to solve your problems with Facebook Before you get in touch with Facebook support How to get prepared for contacting Facebook support?
